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All things Messenger

Get Started with Facebook Messenger

In today's digital landscape, businesses are increasingly turning to SME Bot to enhance customer engagement and streamline communication. This article will get you started to automate responses, manage customer interactions, and improve your social media presence via Facebook Messenger. It includes step by step guides to connect Facebook Messenger to SME Bot, Set up Handover Protocol, Create Comment Automation and troubleshoot common issues with Facebook Messenger.

Messenger Integration

Learn how to seamlessly integrate Facebook Messenger with SME Bot to enhance customer engagement and lead generation. By training your SME Bot with your business information and creating automated Flows, you can optimize interactions, capture leads effectively, and deliver personalized experiences. This integration is essential for maximizing your reach within Facebook Messenger.

13 steps

How to Troubleshoot Missing Facebook Page Account During Messenger or Instagram Integration

Learn how to resolve the issue of a missing Facebook Page account when integrating Messenger or Instagram. This problem usually doesn’t occur during the first integration but may happen in subsequent setups. Follow step-by-step troubleshooting methods to ensure a smooth integration and restore your page visibility.

8 steps

Meta Handover Protocol

Learn how to set up the Meta Handover Protocol for Messenger and Instagram integration with SME Bot.

10 steps

Facebook Messenger Initial Greeting

Learn how to set greeting message in the Facebook Messenger. The greeting message serves as the initial message visible to your audience when they engage with your Messenger SME Bot for the first time.

8 steps

Facebook Messenger Conversation Starters

Learn how to set up Conversation Starters in Facebook Messenger to boost engagement. Customize the initial interaction with a few frequently asked questions, replacing the default Get Started button with prompts/ questions that guide users and encourage them to start a conversation with your business.

6 steps

Facebook Messenger Persistent Menu

Learn how to set up a Persistent Menu in Facebook Messenger to provide users with an always-accessible navigation option. This menu helps users discover and access certain functions at any time during a conversation.

13 steps

Configure Facebook Comment Automation

Learn how to set up Facebook Comment Automation in SME Bot to instantly engage with users by auto-replying to comments while maintaining a natural and seamless interaction experience. 🚀

29 steps

Facebook Public Comment Automation Flow

Learn how to automate Facebook comment replies using SME Bot and OpenAI. Set up a flow, configure AI settings, and use custom fields to generate smart, engaging responses. This ensures instant, personalized replies, improving customer interactions while saving you time.

33 steps

Facebook Private Comment Automation Flow

Learn how to set up Facebook Private Comment Automation in SME Bot to seamlessly transition public interactions into private conversations.

20 steps