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Facebook Messenger Conversation Starters

Learn how to set up Conversation Starters in Facebook Messenger to boost engagement. Customize the initial interaction with a few frequently asked questions, replacing the default Get Started button with prompts/ questions that guide users and encourage them to start a conversation with your business.

1

Navigate to SME Bot

2

In your SME Bot account, click "Channels".

In your SME Bot account, click "Channels".
3

Click "Facebook Messenger".

Click "Facebook Messenger".
4

At Conversation Starters, click "Edit".

At Conversation Starters, click "Edit".
5

Insert a "Question" and "Select Flow" for your Bot Response. Click the "+" icon to add more questions or click "Save" to complete the configuration.

Insert a "Question" and "Select Flow" for your Bot Response. Click the "+" icon to add more questions or click "Save" to complete the configuration.
6

✅ Done! You’ve successfully set your Facebook Messager Conversation Starters. 🚀

✅ Done! You’ve successfully set your Facebook Messager Conversation Starters. 🚀